We are not responsible for lost or damaged packages. Please ensure you have provided the correct shipping information. If you enter the incorrect shipping information and we have not shipped the package yet, email us at INFO@ODETTEBOUTIQUE.COM, and we will try our best to change this information. We cannot guarantee any changes in information will be made on time. If a package has shipped with the incorrect shipping information, we must wait for the package to be returned for us, and then you must repurchase a new shipping label.